{"id":78329,"date":"2023-01-12T12:47:03","date_gmt":"2023-01-12T12:47:03","guid":{"rendered":"https:\/\/tahrir2day.com\/news\/2023\/01\/12\/royal-mail-overseas-post-still-disrupted-after-cyber-incident\/"},"modified":"2023-01-12T12:47:03","modified_gmt":"2023-01-12T12:47:03","slug":"royal-mail-overseas-post-still-disrupted-after-cyber-incident","status":"publish","type":"post","link":"https:\/\/tahrir2day.com\/news\/2023\/01\/12\/royal-mail-overseas-post-still-disrupted-after-cyber-incident\/","title":{"rendered":"Royal Mail: Overseas post still disrupted after ‘cyber incident’"},"content":{"rendered":"
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People sending items abroad with Royal Mail have been warned there is no end to the disruption in sight after the company was hit by a “cyber incident” on Thursday.<\/b><\/p>\n<\/div>\n

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The company is still unable to send letters and parcels abroad and says it is working “hard” to fix the problem.<\/p>\n<\/div>\n

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There are also slight delays in UK postal delivery, but domestic deliveries are unaffected.<\/p>\n<\/div>\n

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Royal Mail apologized again and promised to update people as soon as possible.<\/p>\n<\/div>\n

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Some customers who had already sent shipments abroad before the “incident” could experience delays, it said.<\/p>\n<\/div>\n

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The company is calling it a “cyber incident” rather than a cyber attack because it doesn’t yet know what caused the problem, the BBC has been told.<\/p>\n<\/div>\n

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A spokesman for the National Crime Agency said he was “aware of an incident affecting Royal Mail” and was working with the National Cyber \u200b\u200bSecurity Center – which is part of the UK’s cyber intelligence agency GCHQ – to investigate its understand impact.<\/p>\n<\/div>\n

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  • Suspected ransomware attack on the Guardian newspaper<\/li>\n
  • Schools have been hacked and information leaked on the dark web<\/li>\n<\/ul>\n<\/div>\n<\/div>\n
    \n

    The affected back office system is used by Royal Mail to prepare mail for dispatch abroad and to track and trace overseas shipments.<\/p>\n<\/div>\n

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    It operates at six locations, including Royal Mail’s massive Heathrow distribution center in Slough, as well as its Bristol location, both of which do not pass through mail.<\/p>\n<\/div>\n

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    In the year to March, Royal Mail sent 152 million parcels internationally, equivalent to around 200,000 items per day.<\/p>\n<\/div>\n

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    However, this was only a small fraction of the number of packages sent domestically.<\/p>\n<\/div>\n

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    Ciaran Martin, a professor at Oxford University and former head of the National Cyber \u200b\u200bSecurity Centre, told the BBC he believed the “incident” was due to “malicious activity”.<\/p>\n<\/div>\n

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    He suggested, based on the limited information available on the case so far, that it was likely a case of criminal extortion or a “ransomware” attack.<\/p>\n<\/div>\n

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    “You are locked out of the system and there will be a demand, probably in broken English from criminals abroad, to pay lots of money in cryptocurrency for what is called a decryption key to let you back into the system,” he told the Today newspaper Program. <\/p>\n<\/div>\n

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    Whatever happened, a full recovery will likely take time, Prof Martin added.<\/p>\n<\/div>\n

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    Royal Mail has faced a series of hurdles in recent months, including mounting losses as people send fewer letters and delivery delays as postal workers go on strike over wages and conditions. <\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

    People sending items abroad with Royal Mail have been warned there is no end to the disruption in sight after the company was hit by a “cyber incident” on Thursday. The company is still unable to send letters and parcels abroad and says it is working “hard” to fix the problem. There are also slight […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_mi_skip_tracking":false,"footnotes":""},"categories":[45],"tags":[],"class_list":["post-78329","post","type-post","status-publish","format-standard","hentry","category-business"],"yoast_head":"\nRoyal Mail: Overseas post still disrupted after 'cyber incident' - Tahrir News<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/tahrir2day.com\/news\/2023\/01\/12\/royal-mail-overseas-post-still-disrupted-after-cyber-incident\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Royal Mail: Overseas post still disrupted after 'cyber incident'\" \/>\n<meta property=\"og:description\" content=\"People sending items abroad with Royal Mail have been warned there is no end to the disruption in sight after the company was hit by a “cyber incident” on Thursday. 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