Skin care brand Jergens voluntarily recalls one of its lotions because it contains traces of bacteria that can cause infections in immunocompromised people. The Jergens Lotion in question is the Ultra Healing Moisturizer, a popular product that is often marketed as a 48-hour moisturizer that is used to heal dry skin. According to the U.S. Food and Drug Administration (FDA), the 3-oz. at 10 oz. Sizes may contain Pluralibacter gergoviaea type of bacteria that normally poses “a small medical risk to healthy people” but can lead to infections in people with weakened immune systems.
These bacteria, formerly known as Enterobacter gergoviae, has been found in other cosmetic products in the past and has led to a series of recalls, including with Cottonelle Wipes in 2020. This bacterial species may be responsible for causing nosocomial (hospitalized) infections, including respiratory infections, mild. Tissue infections and bone infections. It is rare for the bacteria to lead to these infections, but people who are immunocompromised or have an invasive medical device, such as a urinary catheter, are more likely to be at risk of an infection.
While Kao USA Inc., the owner of Jergens, is currently working with retailers to remove the affected product from store shelves and warehouses, instructs consumers to immediately stop using the affected products. However, not all Jergens Ultra Healing Moisturizers are suspected to be contaminated with the bacteria. Only specifically many of the 3-oz. at 10 oz. Largest bottles are affected – especially those manufactured between October 1, 2021 and October 18, 2021. To find out if you have a product that could affect this recall, look at the lot codes that appear on either the back or bottom of the bottle. be printed. and black ink. These include ZU712851, ZU712871, ZU712911, ZU722881, ZU712861, ZU712881, and ZU722851, for the 3 oz. Size, in ZU722741, ZU722781, ZU732791, ZU732811, ZU722771, ZU732781, ZU732801, and ZU732821 for the 10 oz. Size.
If you have any of these affected products, you can contact Kao USA Inc. Contact Consumer Care Center for a free product voucher. Call 800-742-8798 Monday to Friday between the hours of 9.00-17.00 (ET) or by email at consumer@kao.com.
The brand says it is working with manufacturing partners to avoid similar issues in the future by improving cleaning and sanitation practices. In the meantime, if you experience or have experienced a negative reaction to any of the affected products, alert the FDA’s MedWatch program by calling 888-463-633 or submitting an online report.
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