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Thousands of flights delayed as Southwest glitch grounds planes

Thousands of flights have been delayed in the United States after Southwest Airlines was forced to temporarily suspend all flights due to a “technical glitch”.

The airline said it will work to accommodate passengers disrupted by the hour-long nationwide disruption.

More than 5,400 flights from the United States were delayed as of Tuesday, according to Flight Aware. More than 100 have been cancelled.

It is the latest setback for the low-cost airline.

“This morning, Southwest Airlines experienced a technical problem with one of their internal systems,” the FAA said.

It added that all departures had been suspended at the airline’s request while the Dallas-based carrier addressed the issue.

“The hiatus has been lifted and her service has resumed,” the FAA said.

On social media, airline officials asked passengers to ask them for help directly, and made an effort to do so reassure passengers that the company is working to resolve the issue.

Southwest Airlines has come under fire after “staff shortages” led to 16,700 flight cancellations and disruptions to travel plans for two million customers over the Christmas holiday season.

At the time, the US Department of Transportation said it would investigate whether customers were subjected to “unfair and deceptive” practices.

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